T&C / Privacy Policy

Terms and Conditions

1. Scope of Application

These General Terms and Conditions apply to all translation services provided by Veriword Translations, Vanessa Marx, within the scope of freelance translation work. By commissioning a translation, the client agrees to these Terms and Conditions.

2. Offer and Conclusion of Contract

The assignment is based on an individual quote provided to the client by email after submission of the document to be translated. A contract is concluded once the client accepts the offer by paying the agreed fee.

3. Delivery and Processing Time

The translation will be processed within the time frame specified in the offer. The completed translation will first be provided to the client as a PDF file for review via email.

4. Corrections and Approval

The client has the opportunity to review the translation for possible errors and provide feedback within five (5) business days of receipt. Corrections will be made free of charge.
After written or tacit approval and the dispatch of the certified translation by post, the project is considered completed. Subsequent changes or corrections are no longer possible.

5. Shipping and Liability

The certified translation will be sent by standard mail. Upon request, insured shipping (e.g., registered mail) can be arranged for an additional fee.
No liability is assumed for shipments sent by standard mail, particularly for loss or delayed delivery by the shipping company.

6. Payment Terms

Payment must be made in advance by bank transfer or PayPal and is a prerequisite for starting the translation process. All prices include VAT.

7. Confidentiality

All documents and content submitted will be treated confidentially and used solely for the purpose of preparing the offer and completing the translation.

8. Final Provisions

The law of the Federal Republic of Germany shall apply.
The place of jurisdiction, where legally permissible, is the registered office of the translator.
Should individual provisions of these Terms and Conditions be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

In case of doubt or discrepancies, the German version of these Terms and Conditions shall prevail.

Privacy Policy

1. General Information

The protection of your personal data is very important to me. I handle your personal data confidentially and in accordance with the applicable data protection regulations and this Privacy Policy.
The following information provides a simple overview of what happens to your personal data when you visit my website.

2. Responsible Party

Veriword Translations
Vanessa Marx
In der Kirschenallee 28, 66583 Spiesen-Elversberg
info@veriword-translations.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

3. Hosting by IONOS

This website is hosted by IONOS SE. The provider is IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany ("IONOS").
When you visit my website, IONOS collects various log files, including your IP address. The data is processed solely for the technical provision and security of the website.
Further information:
https://www.ionos.de/terms-gtc/terms-privacy

4. Collection and Storage of Personal Data and the Nature and Purpose of Their Use

a) When visiting the website

When you access this website, information is automatically sent to the server and temporarily stored in a log file:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which the access was made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer

Purpose of processing:

  • Technical provision of the website
  • Ensuring system security and stability
  • Error diagnosis and technical optimization

b) When using the contact form and file uploads

If you send inquiries via the contact form or upload files, your details, including any transmitted files, are stored for the purpose of processing your request. I will not share this data without your consent.

5. Use of Cookies

This website uses cookies. Cookies are small text files that are stored on your device and contain certain information.

Types of cookies:

  • Essential cookies: Technically necessary for the operation of the website
  • Statistics and marketing cookies (only with consent): Used for analysis or personalized content display

You will be asked for your consent via a cookie banner when you first visit the website. You can withdraw or adjust your consent at any time.

Legal basis:

  • Article 6(1)(a) GDPR (Consent)
  • Article 6(1)(f) GDPR (Legitimate interest for essential cookies)

6. Legal Basis for Processing

The processing of your personal data is based on:

  • Article 6(1)(b) GDPR (Initiation or performance of a contract)
  • Article 6(1)(a) GDPR (Consent)
  • Article 6(1)(f) GDPR (Legitimate interest)

7. Storage Period

Your personal data will only be stored as long as necessary to fulfill the purpose or as long as legal retention obligations exist.

8. Your Rights

You have the right to:

  • Access your stored data (Art. 15 GDPR)
  • Rectify incorrect data (Art. 16 GDPR)
  • Erase your data (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Data portability (Art. 20 GDPR)

Please contact the responsible party named above to exercise your rights.

9. Right to Object

If your data is processed based on Article 6(1)(f) GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation.

10. Data Security

For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the address bar of your browser ("https://") and the lock symbol.

11. Currency and Changes

This Privacy Policy is currently valid as of April 2025.
I reserve the right to update it in response to legal changes or technical developments.